Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA

“What's with the $4 green credit on my bill? Why was the thermostat in my room set 11 degrees above what I set in my own house with the fan set to constantly on, high instead of auto? Why not just decrease your energy costs instead of subsidizing increased energy costs?”

“*This hotel doesn't offer points through 3rd party booking.* Very nice hotel inside and out. It's clean and no bugs which is all that matters to us! The bed was just ok. You could hear the springs when you sat on it. The water pressure in shower was good. Breakfast was ok. The only hot food was waffles. Fruit and yogurt, carbs. We'd stay here again. It was a nice stay.”

“Everything is good about this hotel except the indoor pool. We checked in and went to the pool afterwards. It was 8:46pm when I went to the front desk to address the temperature in the pool room and the water. The windows were open and there is mold inside the pool room. The front desk said they would go into the maintenance room to turn the heat on. It was 2pm the next day when we came back to the pool room and the temperature and water temp was the same. I went to the front desk and told them about the cold water situation and they said it is “working”. I have also told two different maintenance workers about this and they said their machine is reading the water temp being at 82 but it’s really cold. I offered them to go touch the water and they don’t. I’m very upset that my family couldn’t enjoy this indoor pool because it’s awfully cold. ETA: from Sunday night when we first got here to Tuesday. I came around 2pm and the water was at lukewarm temp. Came back close to 8pm and didn’t feel as warm but it’s not freezing anymore and the pool room is actually nice and steamy. Thank you for your good customer service!!”

“Really enjoyed our stay here. Called ahead of time to see if the pool was heated and they turned on the heat for us. The room was very clean, smelled nice and they even had a shower cap which I actually needed. It felt like they went the extra mile with the cute way they folded their towels and toilet paper. The breakfast was nothing special with mostly pre-packaged stuff but that’s Better than nothing! Would definitely recommend this location and would stay here again.”

“Hands down, best location in Georgia, and we’ve been to quite a few. Excellent staff, exceptional service. Our room was so clean and comfortable and the manager was so kind and understanding. Would definitely recommend to anyone coming to the area.”

“The staff was super friendly and helpful. A situation came up and they were very understanding and accommodating. The room was not extravagant but it was perfect for what we needed. The room was clean and the bed was comfortable. The location to Mall of Georgia is great. Definitely would stay again.”